Talk to your customers without leaving what you were doing.
Messages is email and conversation that already knows who it is talking to. Send the one-off reply, the order confirmation and the monthly note to everybody, from the same place — with the whole history of that person beside it.
Most software calls this email marketing. In Piggles it is called Messages, because that is what you are actually doing.
- transactional email
- newsletter
- live chat
- inbox
What Messages does
Write from your own address
Verify your domain and send as you@yourbusiness — not as a platform with your name in brackets. Setup is guided and checked.
The automatic ones, handled
Order confirmations, booking reminders, invoice notices and password resets go out reliably, worded like you rather than like a receipt printer.
Write to everybody, or to the right ones
Send to a group that keeps itself current — recent customers, people who booked once, the wholesale list.
Did it arrive, and did they read it
Delivery, opens, clicks, bounces and unsubscribes, per send, so the next one can be better.
Unsubscribes respected properly
Someone who opts out stops receiving marketing everywhere, permanently, without you maintaining a list of exceptions.
Every conversation on the record
What you sent and what they said back is on their record, so the next person to deal with them is not starting cold.
Works with the rest of it
Nothing here is a separate product that has been made to talk to the others. They are the same business, looked at from different angles.